Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
"Did you know that someone can tell how extroverted you are based on your face?
"We all want to be more productive, but we’re drowning in a sea of productivity apps and hacks.
"In The Episodic Career: How to Thrive at Work in the Age of Disruption, Farai Chideya [photo, left], an award-winning author, journalist and professor, reports on today’s challenging job landscape and offers tools for navigating the inevitable changes.
"Maybe someone less qualified gets a promotion you worked hard to earn.
"Though he’s nearly seen it all, Tyler Gaffney [photo, left] still gets surprised when early-stage B2B startups tell him how they’ve determined their pricing.
Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.
"Selling yourself quickly and efficiently is key when you meet someone new.
"Bezos says that there are two kinds of critics, and that the key is always to 'look in a mirror and decide, are your critics right?
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.
"Have you ever wanted to reinvent yourself and start all over?
Shana Lebowitz has the details.
"As Guy Kawasaki says, don’t be afraid of the crow’s feet.
"Slights with a smile.
Khyati Bhatt tackles the topic at SimplyBodyTalk.
"Here’s the skinny: individuals who are passive aggressive are hostile, but in a thinly disguised manner.
"We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R.
"Are you a giver or a taker?
"Get ready because this episode is going to take a HUGE weight off your shoulders.
In this podcast Anna Runyan, founder of ClassyCareerGirl.
"If you want to be successful in your career, I have a little-known secret for you.
"The difference between a sincere apology and cheap one has a lot to do with how it’s phrased.
"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment.
"What I’ve learned about productivity in the ten years I’ve been hosting The Get-it-Done Guy’s Quick and Dirty Tips podcast.
"Do you ever find yourself in a conversation you don’t want to be having?