Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
According to Jacquelyn Smith (photo, left), "When dealing with the business world, it's especially important that you're aware of your body language.
Eric Barker (photo, left) tells us what to really look for in people who may be lying.
Mikaela Rakos writes an introductory article and presents an infographic on the topic.
The team at The Write Life have prepared an infographic - 25 Editing Tips for Tightening Your Copy.
Ginny Soskey presents an infographic on the topic created by WhoIsHostingThis.
"I'm not quite sure how I came across Robin Dreeke's It's Not All About "Me," but I'm glad I did," writes Shane Parrish in a piece for TheWeek.
"As your role grows in scale and influence, so too must your ability to listen.
"Because leaders are often juggling so many things and are under constant pressure to make decisions, they sometimes function in a mode of overwhelm.
"Want to win friends and influence people?
"Even for those who are "in the know" about the benefits of Plus, many have difficulty learning how to use Plus effectively.
"How do you walk into a room, out of a meeting, or onto a stage?
"In a world rich with social platforms to express oneself, good listeners are a rare species," writes Shreya Roy in a piece for EconomicTimes.
Hagan Blount introduces the topic and presents the infographic at TheMuse.
"It's estimated that 2% of the world's population suffers from face blindness, or prosopagnosia, a neurological condition preventing people from recognizing faces.
"Things have changed a lot in the way we conduct business communications, especially between the customer and the company.
David Armano offers a SlideShare presentation on the title.
To view the whole infographic click on the image to the left or on the link below.
"As consumers use mobile devices more and more to read email, creating flawless designs that are readable and useful in both desktop and mobile environments can be quite a challenge.
"A French monk said to be "the world’s happiest man" because of his abnormal capacity for joy once told me that he doesn’t get stage fright because he has eradicated “mental toxins.
"If I asked you to tell me three immediate ways in which you could improve your trustworthiness — and these couldn’t be things that take a period of time like following through on what you say — you would probably list nonverbal concepts like speaking confidently and mirroring body language to develop rapport.
"I’ve posted a lot of research from experts on getting people to like you, being influential and having great conversations," says Eric Barker.
"Honesty is the best policy — but if you don’t look like you’re telling the truth, it won’t matter that you actually are!" says Carol Kinsey Goman, Ph.
To view the entire infographic click on the image or the link below.
"Startups face tremendous pressure while competing with their bigger counterparts.