Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
Free writing can be a great way to come up with material for a writing project and to get more comfortable with the process of writing.
Etiquette expert Barbara Pachter offers tips to help you get comfortable at business lunches and dinners.
"Here's how to hit it out of the park without any work experience or internships.
"There's no single formula for a great talk, but there is a secret ingredient that all the best ones have in common.
"You've got a smartwatch on your wrist, Siri in your palm, and emails notifications popping up on your computer screen all day long.
"In a job interview, every little thing matters — from your ability to make eye contact to the color of your suit.
"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.
"Financial stability can put you on the right path.
"Educator and entrepreneur Sebastian Thrun [photo, left] wants us to use AI to free humanity of repetitive work and unleash our creativity.
"Need to land on a decision that works for everyone?
"If you were asked to describe the characteristics of a great leader, you’d probably include things like visionary or strategic thinking, the ability to inspire and motivate others, passion and drive to achieve.
Amazon CEO Jeff Bezos and Brother Mark Give a Rare Interview about Growing Up and Secrets to Success
"In this first-of-its-kind conversation, the Bezos brothers discuss their early influences, habits for success, and predictions for the future.
Shana Lebowitz (photo, left) has the details.
"What's the secret to making content people love?
Uri Hasson (photo, left) presents.
"This [past] fall, Nordstrom opened a new store in West Hollywood, Calif.
"Body language: It's one of the most subtle, yet important things to master at work.
"This is an interesting tactic from the retailer, and one that makes a lot of sense from a behavioral perspective.
"Getting out of debt can feel overwhelming.
"Life has a nasty habit of interrupting the best-laid plans, but more often than not, it’s our own minds that get in the way of our goals.
"Chronically-negative people can slow down your momentum and sabotage real success.
"I’ve spent much of the last decade studying (and having) conversations and teaching people how to understand their own exchanges.
"When one person asks another a question, it takes an average of 200 milliseconds for them to respond.
"Do you sometimes have your most creative ideas while folding laundry, washing dishes or doing nothing in particular?