Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"A team of neuroscientists have built the most intricate map yet for how the human brain processes language.
Shana Lebowitz sits down to talk with Daniel Shapiro (photo, left), the founder and director of the Harvard International Negotiation Program.
Jeff Haden (photo, left) has the list.
"I'm a shy person who has learned to bring out the best in others.
"We've talked before about how video resumes can be a great way to stand out in your job search, especially when it's a job you really want," writes Erin Greenawald (photo, left).
"Con artists are a crafty group of people who know exactly how to deceive and control their victims, but their methods are as obvious as a slap in the face if you know what to look for,' says Dragan Radovanovic and Jessica Orwig.
"Internal communication has a lot in common with healthy living.
"Too many people succumb to the mistaken belief that being likeable comes from natural, unteachable traits that belong only to a lucky few — the good looking, the fiercely social, and the incredibly talented.
"The way I think about personal development and designing the life I want to live is very similar to the way I think about investing," writes Nicholas Cole (photo, left) of Inc.
"The way those you work with perceive you is really important.
"Feigning it on a regular basis can really just make things worse by highlighting the fact that you don’t feel confident in the first place, forcing you to over-compensate to mask insecurities, and struggling to keep up the act.
"People need to be inspired, and they will only feel inspired if their leader is positively disposed — and joyful.
"The human brain is hardwired to judge.
"According to Lillian Glass, a body-language expert and author of The Body Language Advantage, strong eye contact is the single greatest indicator of confidence.
"I am not a medical expert, but I know communication plays a major role in the overall well-being of both the team and the organization.
"Read on to find out how to develop better relationships faster.
"Recently, a marketing firm called to solicit my business.
"I have been an executive with major corporations, including PepsiCo, Shell, and BBC Worldwide, as well as a change consultant.
"Here are 10 things you must avoid doing if you're going to any kind of dinner party: .
"Changing a habit is HARD.
"No approach or technique can guarantee persuasion success, but there are ways to determine if you are, indeed, made to persuade," writes Mark Rodgers (photo, left) at his blog - PersuasionMatters.
"Only the prepared can look authentic.
"Congrats! You’ve landed your dream internship or you’ve been officially hired for your full-time job.
"From the moment two people meet, they're sizing each other up.