Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
"What’s your point of view?
Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.
"Selling yourself quickly and efficiently is key when you meet someone new.
"Bezos says that there are two kinds of critics, and that the key is always to 'look in a mirror and decide, are your critics right?
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.
"In this clip Mark Powell provides best practice tips for opening and closing presentations.
Shana Lebowitz has the details.
"As Guy Kawasaki says, don’t be afraid of the crow’s feet.
"Slights with a smile.
Khyati Bhatt tackles the topic at SimplyBodyTalk.
"Here’s the skinny: individuals who are passive aggressive are hostile, but in a thinly disguised manner.
"We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R.
"Meet a new leader in Introduction to Business: Business in Action.
"Are you a giver or a taker?
According to John Baldoni (photo, left), "A leader’s legacy is a sum of pluses and minuses.
"We already live among robots: tools and machines like dishwashers and thermostats so integrated into our lives that we'd never think to call them that.
"Learn tips and techniques from amateur turned professional filmmakers.
"The difference between a sincere apology and cheap one has a lot to do with how it’s phrased.
"We'll go to the doctor when we feel flu-ish or a nagging pain.
"YouTube Video Production and Video Editing Tips for Business, Social Media Marketing World 2017: YouTube Video Production from Idea to Execution.
"Predictable Success author Les McKeown [photo, left] understands why some business founders find the “startup mentality” so appealing.
"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment.
"Nicole Russo (photo, left), stylist and founder of Let's Get You, helps people realize their full potential and become the person they want to be through their style.
"Producing a short film requires an individual to collect money, budget the project and take care of all organization aspects.