Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"The image you choose to portray to others is a big reflection of your true self, but the opposite effect can also be achieved.
"Some tricks, like remembering to smile, are easy to implement in your everyday life.
"It sounds simple, but making sure your company has more money coming in than going out is one of the most important tasks of running and growing a business.
"Your posture, tone of voice, and even your diet may play a part in getting your message across.
According to Travis Bradberry (photo, left), "Self-awareness is a critical skill in the workplace.
"Each year, one in seven large corporations commits fraud.
"Our culture is obsessed with happiness, but what if there's a more fulfilling path?
"I like to ask questions and listen.
"Learn to communicate your needs with more firmness and less fear.
"Americans are notorious for using filler words.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
"Jeff Reynar is a director of engineering and New York site lead at Facebook.
Karin Hurt (photo, left) asks, "Have you ever felt this way?
Richard Felloni presents the winner of the 2017 Toastmaster's World Champion of Public Speaking.
"I first learned about the idea of an assertiveness formula many years ago, reading the book People Skills, by Robert Bolton.
"Department stores have you all figured out, here are some of the tactics they use to get you to part with more cash.
According to Cheryl Conner (photo, left), "When it comes to high impact communication it is hard to surpass the power of TED.
Áine Cain (photo, left) discusses what PwC talent acquisition lead Rod Adams looks for during the hiring process.
"It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen.
According to Kat Boogaard (photo, left), "Dealing with someone who monopolizes every discussion is frustrating.
Travis Bradberry (photo, left) writes on the subject at LinkedIn.
"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.
"Maybe you've visited the office.
"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.