Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
According to Travis Bradberry (photo, left), "Self-awareness is a critical skill in the workplace.
"Each year, one in seven large corporations commits fraud.
"Our culture is obsessed with happiness, but what if there's a more fulfilling path?
"I like to ask questions and listen.
"Learn to communicate your needs with more firmness and less fear.
"Americans are notorious for using filler words.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
"Jeff Reynar is a director of engineering and New York site lead at Facebook.
Karin Hurt (photo, left) asks, "Have you ever felt this way?
Richard Felloni presents the winner of the 2017 Toastmaster's World Champion of Public Speaking.
"I first learned about the idea of an assertiveness formula many years ago, reading the book People Skills, by Robert Bolton.
"Department stores have you all figured out, here are some of the tactics they use to get you to part with more cash.
According to Cheryl Conner (photo, left), "When it comes to high impact communication it is hard to surpass the power of TED.
Áine Cain (photo, left) discusses what PwC talent acquisition lead Rod Adams looks for during the hiring process.
"It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen.
According to Kat Boogaard (photo, left), "Dealing with someone who monopolizes every discussion is frustrating.
Travis Bradberry (photo, left) writes on the subject at LinkedIn.
"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.
"Maybe you've visited the office.
"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"We asked [Daniel Post] Senning [photo, left] and Barbara Pachter, author of The Essentials of Business Etiquette, to tell us about some antiquated gendered courtesies and other etiquette rules that you don't need to follow anymore — and what you should do instead.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.